Arfan Riaz powered by eXp is committed to protecting the privacy and security of your personal information.
This Privacy Notice describes how we collect and use personal information about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the relevant European jurisdiction to which the processing relates (Data Protection Legislation).
It is important that you read this Privacy Notice together with any other privacy notice or fair processing notice that we may provide to you on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements any other such notices that we may provide to you and is not intended to override them.
Arfan Riaz powered by eXp trading as ARNW Property Consultants Ltd is a company incorporated in England and Wales under number 12271435 and our registered office is at Unit 112 65-69 Lots Road, London, England, SW10 0RN.
ARNW Property Consultants Ltd trading as Arfan Riaz powered by eXp is the data controller and responsible for any personal information provided to us when you use our services (collectively referred to as “Arfan Riaz”, “we”, “us” or “our” in this privacy notice).
We obtain information about you when you use our websites, for example: (i) when you fill in forms on our websites, subscribe to any service, request further services, or contact us about our services; (ii) if you contact us online we may keep a record of that correspondence; and (iii) we collect details of your visits to our websites including traffic data, location data, weblogs and other communication data, and the resources that you access.
If you contact us by telephone, post, email or social media we may keep a record of those communications.
We may also obtain your personal data from the following sources: third party online public platforms, social media, and the public domain (“third-party sources”). We may combine the information which you provide to us with information that we obtain about you from these third party sources.
We will only collect the personal data required to serve the purpose for which it was collected. The type of personal data we collect will depend upon the nature of your relationship with us (e.g. a customer or prospective customer, service provider, or visitor), the purpose for which the data is required, and our legal and regulatory obligations.
Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.
As a customer, the information we collect from you may include the following:
contact details (including names, postal addresses, email addresses and telephone numbers);
a copy of your driver’s licence, passport, or other suitable documentation to identify you;
information about any services you have requested us to provide and your activities in relation to those services;
information, as required by regulatory, know your client, anti-money laundering or proceeds of crime legislation — some of this information we may request or obtain from third-party sources.
As a prospective customer, the information we collect from you may include contact details (including names, postal addresses, email addresses and telephone numbers).
In connection with the provision of our services, we collect and process different personal data depending on the services being provided, and the third parties with whom we communicate, obtain data from or otherwise deal with in connection with the services provided to our customers.
We collect limited information that could be considered personal data from providers of services. The information we collect from you may include the following:
your name and contact details;
your qualifications and employment history;
bank account details, should we need to transfer funds to you.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
We may process your personal data for purposes necessary for the performance of a contract with you, for example for the processing or fulfilment of the provision of our services, and to comply with our legal obligations.
We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business creation, development, management, and statistical and research purposes, which will include analysis and tracking of transactions and the creation of marketing profiles. You have the right to object to this processing where we rely on a legitimate interest and either there is something about the particular situation which makes you wish to object to processing on that ground or the processing is for direct marketing purposes.
We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then we will obtain your separate consent at that time and you will also have the right to withdraw your consent to the processing for these specific purposes (see ‘Right to Withdraw Consent’ section below).
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
You may receive marketing communications from us if you are an existing customer or if you provided us with your consent or where we are pursuing a legitimate interest and have a lawful right to do so and, in each case, you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by contacting firstname.lastname@example.org at any time.
We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected which retention period is determined by the nature and duration of your relationship with us. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you request that we stop sending you marketing materials, we will continue to keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes and of which we need to be made aware.
Request access to your personal information. This enables you to receive details of the personal information we hold about you and to check that we are processing it lawfully.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.
If you want to exercise any of the above rights, please contact us using the contact details below.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if any request made by you is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing.
You can exercise this option at any time by contacting us, using the contact details outlined below. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Any changes we may make to our Privacy Notice in the future will be posted on this webpage.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
The Data Protection Officer (DOP) details are:
Legal entity: ARNW Property Consultants Ltd
Name: Arfan Riaz
Address: Unit 112 65-69 Lots Road, London, England, SW10 0RN
Contact number: 07894 160 617
In the first instance, we would appreciate the opportunity to handle your query before you get in touch with the ICO (Information Commissioner’s Office). However, if you feel the query needs to be escalated then you may contact the ICO at www.ico.org.uk.